Senior ServiceNow Engineer (TS/SCI with CI Poly Clearance Required)
A&M Technologies, Inc. (A&M) is a minority-owned small business established in 2014, specializing in providing expert Federal IT support and management services. Our comprehensive offerings include systems integration, IT security, continuity of business operations support, IT infrastructure planning, enterprise resource planning (ERP) systems support, business process automation, cloud migration, software engineering, systems engineering, and IT project management.
At A&M, we take pride in our diverse and high-performing team. With unwavering dedication and commitment to our customers' success, our practitioners bring unparalleled expertise to every project. Through our collaborative "one-team" approach and technical prowess, we excel in assisting our clients in overcoming their most complex IT challenges.
We are actively seeking a highly skilled Senior ServiceNow Engineer to join our team, responsible for delivering and supporting large-scale ServiceNow implementations in a secure environment. The ideal candidate will bring deep ServiceNow expertise, strong troubleshooting skills, and the ability to work effectively within Agile teams. Must have a TS/SCI with CI Poly clearance to be considered.
Required Experience Include
- Expert-level ServiceNow engineering experience, with a demonstrated track record delivering similar scope projects, strong troubleshooting/solutioning skills, and technical documentation abilities
- Experience configuring tools that provide end-to-end visibility, monitoring, and analytics (e.g., AppDynamics, Dynatrace), including integration of virtualized applications and application streaming/layering techniques
- Experience leading and overseeing a total system perspective, including technical understanding of the relationships, dependencies, and requirements across cloud services, infrastructure, and security domains
- Understanding of security-related requirements in secure environments, with familiarity in Agile methodologies and the ability to accurately decompose tasks into Jira stories
- Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo, Microsoft Project, and/or Tableau.
- Bachelor's Degree in STEM and 10+ year experience using ServiceNow
- Must have an TS/SCI with CI Poly clearance
- Possess ServiceNow Certification
- Must have Security+ CE Certification