Tier II Network Technician

Dayton, OH
Full Time
Mid Level
A&M Technologies, Inc has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows:

  • The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
  • Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
  • Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
  • Draft and implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
  • Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
  • Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
  • Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
  • Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE).

  • Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs). 

  • Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. 

  • Experience with Visio.

  • Familiar with ServiceNow and Confluence.

  • May have up to 10% COMSEC responsibilities based on site and team needs.


Requirements

Required Clearance: TS/SCI with CI Poly

Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.

Additional required qualifications include:

  • Available to travel up to 20% of the time.
  • Available to work flexible hours, to include weekend support.
  • Ability to work independently and in a collaborative environment.
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